Back to all articles
•Technology

DoorDash Launches AI Text-to-Order Agent in Apple Messages to Enhance User Experience

View original source

DoorDash has announced a new AI-powered text-to-order system that integrates with Apple Messages, allowing users to place orders through prompts such as 'order my usual.' Users can also request specific dishes or local recommendations. Key features include:

  • The ability for the agent to handle mixed dietary preferences and quantities for group orders.
  • Search and recommendation capabilities that suggest foods and include photos.
  • Launching with a waitlist for interested U.S. users.
  • Aimed at gaining an edge over competitors like Uber Eats and Grubhub.

This initiative reflects a broader adoption trend of AI agents that streamline tasks beyond traditional app interfaces. Additionally, DoorDash will begin testing delivery drones in Northern California, reflecting a push for innovation in delivery methods.