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Google Expands AI in Email with New Conversational Features in Gmail

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On Tuesday, Google announced the expansion of its 'AI Inbox' functionality for Gmail, introducing conversational AI features.

  • The new Gemini AI-powered feature, known as Gmail Live, allows users to ask questions in natural language to retrieve information from their inbox.
  • This functionality aims to simplify the search for buried information, such as flight details or school events, by understanding nuances and providing detailed responses.
  • Devanshi Bhandari, the product lead for Gmail, showcased its capabilities, noting its ability to handle follow-up questions and infer details without explicit naming.
  • The feature, first revealed at Google I/O, will start rolling out to Google AI Ultra subscribers later this summer.
  • Gmail Live is an addition rather than a replacement for traditional Gmail search, addressing potential user resistance seen previously in Google Photos AI-powered search debacle.
  • The AI Inbox experience is also set to expand its reach beyond Google AI Ultra to include Google AI Pro and Plus subscribers. Additional capabilities like ready-to-send drafts and instant file access are part of the update.